The Real Tech Stack Behind Our Airbnb: Price Labs, Cameras, and Why We Use Dumb Locks
When we launched Breezy Keys, our short-term rental business in Florida, everyone told us we needed the fanciest smart home tech. Smart locks, smart thermostats, automated everything.
We tried some of it. Some stuck. Some we ditched. Here is what we actually use day to day, and why our setup is probably simpler than you would expect.
Price Labs: The Biggest ROI in Our Stack
If I had to pick one tool that has made us the most money, it is Price Labs. Dynamic pricing is not optional if you are serious about revenue.
Here is what it does for us:
- Automatic rate adjustments based on demand, seasonality, local events, and competitor pricing. We are not guessing what to charge for a random Tuesday in October.
- Minimum stay rules that flex with demand. High season gets longer minimums. Gap nights get shorter minimums to fill holes.
- Orphan day management that catches those one-night gaps between bookings that would otherwise sit empty.
Before Price Labs, I was manually adjusting prices every few days based on gut feeling. That is a terrible strategy. Price Labs looks at data from my entire market and adjusts multiple times a day. My revenue went up noticeably within the first month.
The cost is about $20-30 per listing per month. It pays for itself many times over.
Why We Use Dumb Locks (and Backup Real Keys)
I know. Everyone in the STR world swears by smart locks. And I get the appeal: unique codes per guest, remote access, activity logs. We tried them.
Here is why we went back to traditional locks with backup keys:
WiFi fails. It just does. And when WiFi goes down at 11pm and your guest is standing outside with luggage and a toddler, a smart lock is a very expensive brick. We had two incidents where guests could not get in because the WiFi dropped and the smart lock would not respond.
Our current setup:
- Standard deadbolt locks with a physical key
- Backup keys in a secure lockbox for emergencies
- Key handoff via a lockbox with a combo that changes every checkout
Is it less elegant than a smart lock? Yes. Has a guest ever been locked out since we switched? No.
The tech industry loves to solve problems with more tech. Sometimes the best solution is a $5 key copy at the hardware store.
Remote Cameras: Peace of Mind Without Being Creepy
We have remote cameras on exterior areas only. Front door, driveway, and the backyard. Never inside the property. That is a hard line.
What they give us:
- Check-in verification without texting the guest asking if they arrived okay
- Checkout confirmation so I can trigger the cleaning team as soon as people leave
- Security for the property itself. We are not watching guests, we are watching the property.
- Party prevention because you can tell by the number of cars in the driveway if someone is throwing an event they did not disclose
The cameras are clearly disclosed in our listing. Transparency matters. Guests appreciate knowing the property is monitored externally without feeling surveilled.
Automated Guest Messages: The Real Time Saver
About 80% of guest questions are the same: What is the WiFi password? Where is the nearest grocery store? What time is checkout?
We automate the heck out of this:
- Booking confirmation with house rules and expectations
- Pre-arrival message (1 day before) with directions, key location, WiFi password, and local tips
- Check-in message making sure they got in okay
- Checkout reminder the morning of departure with instructions
This runs automatically through our PMS. I almost never need to send a manual message for routine stuff. When I do message personally, it is because something actually needs my attention, not because someone wants the WiFi password at 2am.
What We Skipped (and Why)
Noise monitors: Considered them, but our property is in a residential area with good neighbor relationships. We rely on cameras and clear house rules instead. If we scale to more properties in denser areas, I would reconsider.
Smart thermostats: Not worth the hassle for us. Guests change the temperature constantly anyway. The energy savings do not justify the extra complexity and guest confusion.
Complex home automation hubs: If your guest needs a user manual to turn on the lights, you have over-engineered the experience. We keep it simple.
Channel management software: We are on Airbnb and Vrbo only right now plus our direct booking site. At our current scale, manual calendar sync works fine. When we add more properties, this is the next tool we will add.
The Honest Assessment
Worth every penny:
- Price Labs ($30/month) — biggest ROI in the entire stack
- Automated messaging (included in PMS) — saves 5+ hours per week
- Remote cameras ($0 monthly after hardware) — peace of mind
Worth the simplicity:
- Dumb locks with backup keys — zero lockout incidents since switching
Not needed yet:
- Noise monitors, smart thermostats, automation hubs
My Advice for New Hosts
Start with three things: Price Labs, automated check-in messages, and a lockbox with a backup key. Get those working reliably before you buy a single smart device.
Technology should make hosting simpler. If a gadget creates more work than it eliminates, or introduces a new failure mode (looking at you, WiFi-dependent locks), skip it until you actually need it.
The best tech stack is the one that works when the internet goes down.
Running a rental and want to talk tech and operations? Let us chat.